Terms & Conditions
Last Updated: April 16, 2026
1. Introduction
Welcome to BLIME. By accessing our website, registering an account, or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully.
2. User Accounts
Buyers: You are responsible for maintaining the confidentiality of your account credentials. All information provided during checkout must be accurate to ensure proper delivery.
Vendors & Service Providers: You must provide authentic details about your business. BLIME reserves the right to suspend or terminate accounts found engaging in fraudulent activities.
3. Marketplace Rules
- The sale of illegal, harmful, or prohibited items on campus is strictly forbidden.
- Vendors are responsible for the accuracy of their product descriptions and images.
- Service Providers must honor bookings made by students and communicate professionally.
4. Payments and Fees
All payments on BLIME are processed securely via Paystack.
- Product Orders: Funds are held securely until the delivery process is initiated.
- Service Bookings: Connection/Booking fees (e.g., ₦430) paid to unlock a provider's contact details are non-refundable.
- Commissions: BLIME deducts a standard platform commission from vendor sales to maintain logistics, ads and server costs.
5. Deliveries & Returns
Our logistics team strives to deliver items swiftly to campus hostels and gates. Delivery times may vary based on vendor preparation time.
If you receive a defective or incorrect item, please contact BLIME support within 24 hours of delivery. We will facilitate a resolution between you and the vendor.
6. Limitation of Liability
While BLIME vets vendors and service providers, we do not directly employ them. BLIME acts as a marketplace facilitator and is not liable for direct physical disputes arising between buyers and independent providers.
7. Contact Us
If you have any questions regarding these terms, please contact us at support@shopwithblime.com or via our WhatsApp line.